Banner Health Center: Primary Care Medicine - Buckeye at 20751 West Market Street in Buckeye, Arizona

Customer Reviews about Banner Health Center: Primary Care Medicine - Buckeye

• ✪ ✪ ✪ ✪ ✪
  This is my second visit to this location and I am disappointed in the quality of service by the doctors. The admin staff is wonderful. My recent visit was with Dr Willis. I recently rolled my ankle which was the purpose of the visit. The doctor looked at it briefly and asked me a few questions. She then asked me if I wanted a referral for ortho visit or physical therapist. Mean while I hadn't even had an xray yet. Before I went to get the xray I explained to the aide that I had one more symptom that I needed to tell the doctor. The aide opened the door (which was right next to the nurses station) and told the doctor that I had one more thing to show the doctor. The doctor replied I am referring her to an ortho doctor so I will get with her later. Got my xray and was ushered out the door. The doctor never talked to my about my x-ray nor a referral. I received a call from the xray tech that I had nothing broken. Today I called the office to get the referral and could not get in contact with the doctor and was told that they do not have a number for me to contact her. I do not recommend wasting your time or money on this clinic.
  July 28, 2017

  by Lauren Fairfield
• ✪ ✪ ✪ ✪ ✪
  This is a tale of 3 different experiences. I left my last job in June of 2013 & with it full medical coverage. I muddled through with limited Urgent Care coverage, which was basic & haphazard. My husband is a disabled Vet with VA medical, & has to fight for his right to decent care. In March I became eligible for Medicare. It was a battle to find a doctor with all the snowbirds in town. Ruled out anyone along the Bell Road corridor. Found Banner Health Estrella & Verrado. My asthma had really flared up & I needed a care plan. Dr. Cox @ Estrella did a great job but after a few weeks I was still struggling. Got a same day appointment with Paul Schrickel @ Verrado & what a godsend! Paul was thorough, helpful & extremely knowledgeable about asthma & allergies. Left with a page explaining each of the meds I was going to be taking along with 5 prescriptions. One was short term Prednisone, 2 for nasal allergies & 2 for asthma. Was doing much better but still not where I felt I should be. Came in to see Paul again today, who went over the regimen & we agreed we needed to up my Advair. Notice I've said nothing about copays, being late for an appointment or other issues unrelated or out of the care providers control. If you work within the system, I guarantee you will have a positive outcome. Believe me, the care I've received is leaps & bounds ahead of urgent care or the VA medical system!
  June 15, 2017

  by Brenda Clayton
• ✪ ✪ ✪ ✪ ✪
  If I could give less than 1 star I would. I tried this place because the location is perfect for me. After connecting with Dr. Ventura, I was pleased. Then balls start dropping, calls aren't returned, medications aren't prescribed; one thing after the other. I call to reschedule an appointment and the next available is more than 2 months out. Today I was called to reschedule that reschedule which is another month out. That is unless I want to bee seen by a nurse practitioner- for the same fee by the way. I have called to speak with the supervisor or manager to try and work through some of the issues I've experienced. I'm still waiting for my call to be returned. Bottom line, save yourself aggravation and find another medical center. Other than Dr. Ventura, this place lacks professionals.
  April 15, 2017

  by Veronica McCarthy

Opening hours Open now

Today: 07:00 am — 07:00 pm

Photo gallery of Banner Health Center: Primary Care Medicine - Buckeye

About Banner Health Center: Primary Care Medicine - Buckeye in Buckeye